Power dialer.

Build a call list from any search filter, then let Clockwork dial through it for you. Each contact appears with a 5-second countdown - pause, skip, or stop at any time. Calls connect automatically, recordings link to the contact record, and the next number loads as soon as you hang up. No switching between apps, no manual dialling - just talk.

Clockwork CRM power dialer calling through a contact list
Clockwork CRM in-browser call with WebRTC

Call from your browser.

Make and receive calls directly in your browser using WebRTC. No software to install, no desk phone required. Pick your outbound number, select your microphone, and you're ready. Every call is recorded in dual-channel audio - both parties captured separately for crystal-clear playback.

AI transcription with synchronised playback.

Every recorded call can be automatically transcribed using AI. Play back the recording and watch words highlight in real time as they're spoken. Search within the transcript to jump to any moment. Low-confidence words are flagged so you know what to double-check. Speaker labels show who said what.

Clockwork CRM AI call transcription with synchronised playback

Send & receive SMS messages.

Send and receive text messages directly from any contact's profile. Messages are linked to the contact record and appear in their timeline alongside calls, emails, and everything else. Useful for appointment reminders, follow-ups, or quick check-ins when an email feels too formal.

Clockwork CRM SMS messaging from a contact profile

Call forwarding.

Route incoming calls to an existing landline or mobile number. The call is still recorded and automatically linked to the matching contact record. Your team can answer from anywhere without missing a beat.

Automatic contact matching.

When a call comes in or goes out, Clockwork matches the phone number against your contacts - checking mobile, telephone, company numbers, and custom fields. The call is linked automatically. No manual logging required.

Purchase UK landline and mobile numbers.

Search for and purchase phone numbers directly within Clockwork. Buy as many as you need - each number can have its own greeting, forwarding rules, and transcription settings.

* Telephone numbers, minutes and SMS messages are charged extra and are not included in the subscription costs. These costs are listed when you buy a number.

Everything feeds into the timeline.

Every call, recording, transcription, and SMS message appears on the contact's timeline. Play back recordings inline, read transcripts, and see the full communication history alongside emails, meetings, notes, and deals. One place, every interaction.

See how our telephony compares.

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