Your team's knowledge, always accessible.

Create articles for internal processes, how-to guides, product documentation, or anything your team needs to reference. Organise them in a hierarchical tree structure - drag and drop to rearrange, nest articles under parent topics, and find what you need with a quick search.

Clockwork CRM knowledge base with article tree and rich text editor

Rich text editing.

Write articles using a full rich text editor with formatting, links, tables, and lists. Content is stored as HTML so it displays exactly as you wrote it. Attach supporting documents, images, or files to any article.

Team-based access control.

Control who can see each article by assigning users and teams. The article creator is always included. Use group permissions to give entire teams access with one click. Articles are only visible to authorised people - search results respect permissions too.

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